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Coventry Citizens Advice Bureau
Kirby House
Little Park Street

Opening Times

Drop-In Sessions

From 9.30am* Monday to Friday
* The length of daily drop-in sessions is dependent upon demand

Healthwatch Coventry is the local, independent champion for health and social care. Providing:

  • Information for the public about services;
  • Help in making a NHS complaint; 
  • Gathering feedback and funnelling local voices to those who run and plan services

Go to the Healthwatch Coventry Website

Watch Out - Loan Sharks About!


People who lend money without being authorised by the Financial Conduct Authority are breaking the law. They are called loan sharks.

Loan sharks often work from home, charge very high interest rates and keep their dealings secret. They take illegal action to collect the money they lend, such as threatening violence or taking away your credit cards or valuables. They have been known to force non-payers into prostitution and drug dealing.

If a loan shark threatens you or acts in a violent way, contact the police straight away. Remember, if you borrow money from someone who isn't FCA authorised, you haven’t broken the law, they have. Find out whether a money lender is authorised by checking the FCA website at .

What to do if you owe money to a loan shark

Report a loan shark to:

Telephone 0300 555 2222 92 (24 hr service)

Text LOAN SHARK and the lender’s details to 6003

All enquiries will be treated in the strictest confidence.

For more information on loan sharks go to: or visit

Don't let short term debt
lead to long term problems


Introducing advice buddy our new online tool created from our most frequently asked questions and designed to help you find the right advice when you need it.

If advice buddy can't directly solve your query, you can also use it to email your enquiry to the bureau.

Welcome to our website

If you are looking to obtain advice, or are trying to find out where you can get help, just by visiting this website you have taken the first step in seeking expert, impartial, confidential and free advice.

There are a number of ways one of our trained CAB advisers can help you resolve your problem. Our advisers don't tell you what to do, but we will explain your options and possible outcomes of different courses of action.

As with all Citizens Advice Bureaux, our advice is free, independent, impartial and confidential

Energy Advice from WPD

Bureau Services

Click below for more information about the various services offered by Coventry CAB



    The Big Difference Fund    


Online Services

Self-help information is available at, which is the public information service of Citizens Advice. It provides CAB information on your rights, including debt, benefits, housing, consumer and legal issues.

How to Heat Your Home and Save Money

Find out how it's now even easier for you to get free help from your own energy supplier through ECO

Free Loft Insulation

Free Cavity Wall Insulation

Free Boiler

Ring the number below for an assessment

0800 294 3062

or click the link below to check your eligibility online

Click for more info

Contact Us

You can access the advice services at Coventry CAB in a number of ways.

Click on the link below for more details

More Info


(Children & Young Persons' Project)
Click here
to see if your local school offers a CAB Information Service

Under-Occupancy Calculator

Find out if you are likely to be affected by the changes in the housing benefit rules

Under-Occupancy Calculator

Campaign for Change

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