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Complaints

COMPLAINTS

 


Website Complaints

If you are unhappy with any aspect of this website or our service to you in general, you can make a complaint via our email service. Please submit your complaint and/or comments by clicking on the link below:

Complaints *

Alternatively, send an email to: webmaster@coventrycab.org.uk

 

* Please be aware that this email address is not to be used for advice requests and any such requests will not be replied to.

 


Advice Complaints

If you have a complaint about the content and/or advice on this website or any advice you have received from Coventry Citizens Advice Bureau personally, please write to us at:

Chief Executive Officer
Coventry Citizens Advice Bureau
4th Floor
Coventry Point
Market Way
Coventry
CV1 1EA

We will attempt to address your complaint within 14 working days.

 

If you do not wish to complain using either of the above methods, you may wish to use our governing body's complaints process. You can download a leaflet on how to do this from: Citizens Advice


 

Alternatively, if you do not wish to complain but want to comment or make a suggestion about this website, you can leave your comments on our Feedback page

 



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Accessibilty: Quick Reference

The following browser access keys are available:
  • Key 0: Go to access key guide
  • Key 1: Go to home page
  • Key 2: Skip to main content
  • Key 3: Go to site map
  • Key 4: Go to search page
  • Key 5: Login
Activation of these keys varies from browser to browser: in Firefox, hold alt and shift and the access key all together.